- Returns for refund credit require authorization from PowerBridge prior to any return or exchange.
- Must be returned in original not-installed condition and packaging within 14 days from issued RMA (Return Merchandise Authorization)
- Damaged products and or packaging may be subject to up to a 20% restocking fee.
- Original shipping charges are not refundable unless the wrong item was originally shipped by PowerBridge
- Exchange for different PowerBridge items require approval from PowerBridge prior to return.
- Returns sent COD shipping will not be accepted.
Missing items, product defects, warranty exchanges, shall be replaced with same or similar item at the discretion of PowerBridge. Shipping return/exchange will be paid both directions by PowerBridge.
Please contact firstname.lastname@example.org
for authorization prior to return or exchange.
Call within the US toll-free 855-755-9838 or 1-303-683-2434 extension 330.